Support Contacts

Australia

Customer Technical Solutions

Reach a world-class Ortho Clinical Diagnostics technical specialist for support with product-related technical issues

Phone:1-800-032-359

Fax:1-800-189-953

Contact technical support 

Supplies & Ordering

Contact our customer service team with questions about your order or Ortho Clinical Diagnostics account

Phone:1-800-238-820

Fax:1-800-817-752

Email:ordersanz@orthoclinicaldiagnostics.com

Get help with orders or account 

Payment & Billing

Get answers to your payment and billing questions

Phone:1-800-238-820

Fax:1-800-817-752

Email:ordersanz@orthoclinicaldiagnostics.com

Get help with orders or account 

Service Contracts & Warranties

Reach a customer service representative for information regarding your Ortho Clinical Diagnostics service contract

Phone:1-800-032-359

Fax:1-800-189-953

Email:orthocareanz-support@orthoclinicaldiagnostics.com

Sales Support

Arrange a meeting with an Ortho Clinical Diagnostics sales representative to learn more about how we can support your lab or to view a product demonstration

Phone:1-800-238-820

Fax:1-800-817-752

Email:ordersanz@orthoclinicaldiagnostics.com

Request sales information 

Media & Investor Enquiries

We ask that only members of the media use this contact information for assistance. After hours, please contact our media representative by email. Please put “ON DEADLINE” in the subject line and be as specific as possible in your request.

Worldwide Head of Communication
Ortho Clinical Diagnostics
1001 Route 202
Raritan, NJ 08869

Email:media@orthoclinicaldiagnostics.com

For investor enquiries

media@orthoclinicaldiagnostics.com


Local Offices

OCD Melbourne Office

6-8 Compark Circuit
Mulgrave
Victoria, 3170
Australia

Phone:(61-3) 9902 1400

Fax:(61-3) 9902 1477

Email:ocd@ocdau.jnj.com

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